If specific elements are affected, please select below:
Description of the issue and any other relevant details:
Email Address:
Contact Number:
For the fastest response to your issue, please use the contact form to report any issues with your site.

For general customer questions, please email:
customercare@base5media.com

or call
1-877-884-0641 ext 2


We apologize if you are experiencing any problems with your site. Your business is important to us and our goal is to resolve any issues you may have in a timely and efficient manner.

Please provide us with the information we need to resolve your technical issue by completing our form.


BASE 5 HELP DESK TEAM

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       Client Help Desk
B A S E  5  M E D I A 
Entire Website Down      
Issue with one or more pages
General Content Updates Needed
Video Streaming
Animation (flash intro, banners, etc)
Blog / User Forum
Data Collection Forms
Picture Gallery
Report Generator (Ad Hoc / Std)
Audio Streaming / Player
File downloads (All file types)
User Login
Database
Site Search Engine
Administrator Interface